FAQ

What can we help you with? Search for a topic or question

  • How do I register?

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    1. Go to Sign up page
      To go to the sign up page, you need to click on the "Sign up" button at the top of the home page.
    2. Enter your login info
      Enter your login and e-mail. All fields are required.
    3. Enter the info for your account security
      Create a password and repeat it in the next field. Create a secret question and the answer to it. All fields are required.
    4. Finish the registration
      Check that you agree to the terms of use. Click on the "Sign Up" button.
  • How to make a deposit?

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    1. Go to the deposit creation page
      Register on the site if you haven't done so. Click on the "Login" button and you will be transferred to your account. Click on the "Make deposit" button to go to the deposit creation page.
    2. Choose an investment plan
      Choose one of the investment plans with its own period and interest.
    3. Choose the payment system
      Choose the payment system you want to use to make a deposit. Your current balance is next to each payment system. Specify whether you want to create a new deposit or reinvest.
    4. Enter the amount of the deposit
      Enter the amount of deposit and click on "Make deposit" button.
    5. Make a payment in cryptocurrency
      Check the deposit details. Click "Process" button to create a deposit. Payment from the current balance is made automatically.
  • How to withdraw funds?

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    1. Go to your personal account
      Click on the "Login" button and go to your account.
    2. Specify the address for withdrawal of funds
      Go to your account settings. Enter details of your payment system with which you want to withdraw funds.
    3. Go to withdrawal page
      Click the "Withdrawal" button.
    4. Select the payment system and the amount to be withdrawn
      Choose the payment system with a sufficient amount of funds. Enter the amount to be withdrawn and click on the "Request" button.
    5. Confirm withdrawal
      Check the withdrawal details and confirm the operation.
  • Who We Are

    The longinvest.biz platform is offered by the British company Long Invest Capital LTD, whose main offices are located in London and in a special administrative region of China, Hong Kong.
    The company was founded in 2018 and is engaged in investing in global financial markets.

  • Is this company legit?

    Long Invest Capital LTD is a legal investment company incorporated in the United Kingdom (Registration number: 11720374) and Hong Kong (Registration number: 2866263).

    UK address: 10 Paddenswick Road, London, London, United Kingdom, W6 0UB.
    HK address: Suite 2, Level 12a, Enterprise Building, 228-238 Queen's Road Central, Hong Kong

    Check it on Companies House. Check it on ICRIS.

  • Who can become our investor?

    We are glad to everyone regardless of a nationality, location or social status. Start investing can everyone who has reached adult age.

  • How can I become an investor in Long Invest Capital LTD?

    You need to open a website. "Sign up". Specifying your data.
    All procedure is absolutely free of charge.

  • Are my personal data safe?

    Yes, thanks to the platform's security level, there is no possibility of data leakage.

  • I haven't found an answer to my question. What can I do?

    If your question is not answered in the FAQs section, please contact the support team. To do this, please click the "Contact Us" button on the right-hand side of the screen menu or contact our online assistant on the website. Our support team will process your request immediately. We also look forward to your feedback which we will use to improve our platform and website.

  • I'm having problems registering. What to do?

    Check the correctness of the information entered, sometimes it can be a problem with the browser. Try changing your browser, cleaning out cookies.
    If you need further assistance, please contact the technical support site.

  • How long does it take to activate the account?

    Your account will be active immediately after registration.

  • How can I access my account?

    You can log in to your account by clicking the "Login" link on the main page and enter your user name and password.

  • How can I change my e-mail address or password?

    You can change your password by clicking "Settings & Wallets" (must be logged in to the account).
    To change the payment system data, you need to contact our support.

  • What if I can't log into my account because I forgot my password?

    Click the link to reset your password, enter your username or email address, and you should receive a link to reset your password.
    If you did not receive a notification on the mail, check the spam folder or ask for help in those support.

  • Can I register more than one account?

    Any client can have only one account. In the case of multiple registrations from your computer, our security service can block accounts and funds on them.

  • Who manages the funds?

    These funds are managed by a team of Long Invest Capital LTD investment experts.

  • What are the limits for investment?

    The minimum investment amount is only $25 and the maximum amount is $250000,00 per transaction. But please pay attention that you can have only 3 active deposit per plan.

  • In the DAILY and FIXED plan, is the body of the deposit included in payments?

    Profit in DAILY strategy is accrued on a daily basis. And the body of the deposit at the end of the term. In FIXED strategy profit and the body of the deposit is accrued to account balance at the end of the deposit term.

  • Can I make a deposit from the account balance? Can I reinvest my profit?

    Yes, you can reinvest your profits from the balance of your account. To make a deposit from your account, you need to click "Make a deposit" button and select "Spend funds from your payment system".
    Referral commission are calculated automatically to upline's account.

  • How long it will take after i make a withdrawal request?

    Payments are made daily Monday to Sunday from 07:00 AM - 07:00 PM (UTC).
    In order to preserve the money of our investors and for maximum protection, the withdrawal request will be processed manually within 24 hours. But in rare cases, it can take up to 48 hours from time of the request.

  • How to calculate profit from investments?

    To calculate the profit on the site there is an online calculator. Enter the amount and click calculate. The system automatically calculates the resulting profit.

  • Is there a fee for making a deposit or withdrawing funds?

    There are no fees.

  • What is the point of referral program?

    The purpose of the referral program is to expand the number of investors in the system.
    Each participant of the program invites investors using their referral link (personal link is available in the "Referrals" section in the personal cabinet). When opening an investment deposit by invited participant you get 6% of additional income from each deposit of invited participant of the 1st level and 1% of the 2nd and 3rd levels.
    The referral commission is accrued to your account balance instantly.

  • Can I promote Long Invest Capital LTD?

    Yes, we offer a flexible referral program to our customers. This is a great way to make extra money. You can invite people to our investment platform and promote our site using banners, text ads, social networks, messengers and any other legitimate ways.

  • Do I need to have an active investment to participate in your referral program?

    No, there is no need to have an active investment to participate.

  • When will the referral commission be added to my account balance?

    Referral commission will be added to your balance immediately after your referral makes a deposit.

  • Can I change the upliner?

    No, you can’t change the upliner. A user who has invited another partner has the right to get a commission for life from all of that referral’s deposits.